Marriott Makkah Hotel

Policies at Jabal Omar Marriott Hotel Makkah are structured to maintain consistency in a high-demand environment.

Check-In and Check-Out

Check-in typically begins in the afternoon, allowing the hotel to manage room readiness across high occupancy levels. Check-out is scheduled for late morning, supporting a steady transition between departing and arriving guests.

Identification Requirements

Valid identification is required at check-in. International guests must present passports and any necessary travel documentation in accordance with local regulations.

Deposit and Payment

A deposit or pre-authorization may be requested upon arrival, depending on the booking type. Payment methods generally include major credit cards, with specific terms linked to the selected rate.

Smoking Policy

Smoking is limited to designated areas within the property. Guest rooms are non-smoking, and policies are enforced to maintain indoor air quality.

Pet Policy

Pets are not permitted at the hotel, reflecting common regulations within the area.

Cancellation Policy

Cancellation terms vary depending on the booking conditions. Flexible options may allow modifications within a defined timeframe, while promotional rates may carry stricter requirements.